Privacy Policy:

At Mayar International, we value the privacy and security of our users. This privacy policy outlines how we collect, use, and safeguard your personal information while using the Mayar International Delivery App. We collect data such as your name, contact details, delivery address, and job assignments to enhance your delivery experience. We do not share your personal information with third parties, except as required by law or for operational purposes. By using our app, you consent to the collection and use of your data as outlined in this policy.

Information We Collect

We collect the necessary data to ensure a seamless delivery experience for both drivers and customers. The information we collect includes: Personal Identification Information: Name, contact details (email, phone number), and profile information. Delivery Details: Information related to assigned delivery tasks, including customer details (name, contact information), pick-up and drop-off locations, and product details. Payment Information: Payment details to process deliveries, including whether payment was made via cash or a payment link. Device Information: Device type, OS version, and unique device identifiers for app optimization and troubleshooting.

How We Use Your Information

We use your personal data to: Delivery Management: Assign and manage delivery tasks based on customer orders and driver availability. Payment Processing: Process payments for deliveries, either by cash or payment link, and maintain accurate transaction records. Customer Support: Provide support to users and drivers for any issues or inquiries related to deliveries App Improvement: Analyze usage patterns to improve the app performance, user interface, and overall experience. Compliance: Ensure compliance with legal obligations and investigate misuse of the app.

Restricted Access to Customer Information

Mayar International takes privacy seriously. Customer details, including the customer’s address, are shared only with the driver assigned to the specific delivery task. No other driver or individual within Mayar International has access to this information unless required for operational purposes. We have implemented strict access control mechanisms to ensure that only authorized drivers can view their assigned deliveries.

Data Security

We use industry-standard security measures to protect your data from unauthorized access, loss, alteration, or disclosure. However, please be aware that no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We do not share your personal information with third parties, except in the following situations: Service Providers: We may share your data with third-party service providers to help manage the app operations, payment processing, and analytics. These providers are only authorized to use your data to perform specific tasks and must safeguard your privacy. Legal Requirements: We may disclose your information in response to legal requests, such as subpoenas, court orders, or governmental investigations. Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

Your Rights and Choices

You have the right to Access Your Data: Request access to your personal data and make corrections if necessary. Data Deletion: Request the deletion of your personal data in accordance with applicable laws. Opt-Out: Choose to opt-out of certain data collection practices by adjusting your device settings or contacting us directly.

Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once data is no longer required, we will securely delete or anonymize it according to applicable data retention laws.

Children’s Privacy

The Mayar International Delivery App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected such data, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. All changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

For questions regarding this Privacy Policy or how we handle your data, please contact us at: Mayar International Email: info@mayarinternational.com Phone: +965 65702446